VSHN offers fully managed services, providing seamless integration, automated provisioning, and expert maintenance. Our services ensure high availability, data security, and optimal performance, allowing you to focus on your core business while we handle the complexities of service operations.

Common Features

• Self-Service Instance Provisioning and Configuration: Service instances can be self-service ordered and are provisioned fully automated in the background. Access to self-service provisioning is provided via the Servala Self-Service Portal or via custom Kubernetes configuration objects in the Kubernetes cluster.

• Best-Practice Configuration Management: Services are configured with best practices and the configuration is updated continuously as we learn improvements during day-2 operations and from the community. Industry standards are used for security configuration and wherever possible TLS encrypted connections are offered by default.

• Maintenance and Security Operations: Patch updates are applied as they become available. We monitor security information for services and apply zero-day patches or workaround configurations as they become available.

• Data Protection and Recovery: All services offer a regular backup option. See the service descriptions for more details.

• Service Metrics: Performance metrics are collected regularly and are available as graphs to the user. The metrics are automatically monitored and acted upon irregularities.

• Monitoring and Alerting: Service Level Indicators are monitored and alerted upon. Depending on the service level, alerts are automatically handled by a VSHNeer.

• Service Logging: All logs are collected and are available to debug service errors.

Keycloak by VSHN

VSHN's managed Keycloak service offers the following specific features:

• Supports Latest Keycloak Versions: Always up-to-date with the latest Keycloak releases, ensuring security patches, performance improvements, and new features are available.

• High Availability & Performance SLIs: Service Level Indicators (SLIs) such as instance uptime, authentication response times, and replication status are continuously monitored for reliability.

• Customizable Scaling & Redundancy: Deploy with 1, 2, or 3 replicas to match your performance and fault-tolerance needs.

• Automated Maintenance & Security Patching: VSHN applies updates, security patches, and zero-day fixes proactively, ensuring a secure and stable identity management platform.

• Full Keycloak Feature Set: Supports user federation, Single Sign-On (SSO), fine-grained authorization, multi-factor authentication (MFA), and protocol support for OAuth2, OIDC, and SAML.

Learn more in the comprehensive product description at products.vshn.ch.